'Therapeutic Communication\r'

' remedial Communication- treasure Relationships as Part of a team up pinch The scenario in which I pull up s wipe outs discuss inwardly my paper consists of an LPN scholarly person and a preceptor working a busy 12 arcminute shift on their acute care practicum. two cake (student) and bloody shame Lou (preceptor) worked very hard one(a) evening and had not had a break when a patient requested some hurt medication. They discussed their options with regards to pain management and later bar administered Morphine 7. 5 mg SC into injector port in Mr B’s leg. At the end of the shift it was tell during a narcotic count that there had been an defect with Morphine.Patty had given the wrong amount as per order. Therapeutic Communication- Nurse Relationships as Part of a Team Before bloody shame Lou can organize a meeting with Patty the LPN student, she must premier ensure the safety of the patient as paramount. and then she must decide the best way to nestle Patty, an captivate location to interview, the factors to consider enchantment interviewing and the converse skills that would benefit their interview. Also she require to determine whether anybody else should be involved. After careful consideration and both the facts gathered, bloody shame Lou calls Patty in for a interview.Discussion bloody shame Lou unyielding to call a meeting in a neutral setting that would be non- confrontational and non-threaten to Patty. A place they could sit comfortably across from distributively new(prenominal) and make eye contact. It is heavy for bloody shame Lou not to attach blame and her approach will include sensitivity and respect, later on all Patty is a student and still quite vulnerable. bloody shame Lou wants to make it clear an phantasm has been made and that it ingests to be turn to, rectified and reported without demoralizing or belittling Patty. The methods by which it is reported or addressed should be thoughtful, maintain confidential ity, and be directed toward the appropriate person, agency, or regulatory body. ” ( Burkhardt, Nathaniel, Walton, 2010, p 200) Some factors Mary Lou considers while interviewing Patty are any realistic underlying reasons for the error: what happened. It is important for Patty to comfortably clarify in her own words and for Mary Lou to actively listen to the accounts of the day. This helps both parties understand tout ensemble where the error might have occurred and they can take steps to avoid a reoccurrence. plot of land Mary Lou realizes Patty ultimately administered the wrong dose of medication, it is very important that Mary Lou states her role as preceptor and her office in the incident. The Canadian Nurses Association notes in its scratch of ethics that as a part of cosmos accountable, ( Burkhardt, Nathaniel, Walton, 2010, p 200) â€Å" Nurses share their knowledge and provide feedback, mentorship and focussing for the professional development of nursing students , novice nurses and other health care team members. (CNA, 2008, p18) Mary Lou besides offers empathy as she was once a nursing student as well and while we strive for perfection, forgiving error can not always be avoided. The last outgrowth to be considered and implemented is if anybody else unavoidable to be involved? Mary Lou decided as long as they clearly identified the issue at hand and recognized they both had an good and professional responsibility to report the incident and even off their shortfalls as student and preceptor, no other entity need to be involved. ConclusionIn conclusion I think Mary Lou did an excellent job of identifying and addressing the issue of medication error ensuring dignity and respect to Patty. Mary Lou showed empathy and understanding while focusing on responsibilities of both parties to be more accountable in their daily care of patients, which at the end of the day is their main goal. One study of improvement that I noticed of Mary Lou aft er viewing the recording was she could have offered more dissonant ended questions and let Patty express herself more. While I did feel Mary Lou actively listened to Patty, the opportunity for Patty to give feedback was not fully utilized.Over all I found this to be an interesting look on therapeutic communication that I enjoyed completing. References Arnold, E. C. & Boggs, K. U. (2011) social relationships: Professional Communication Skills for Nurses, sixth edition (6th ed. ). St Louis, MO: Elsevier/Saunders Burkhardt, M. , Nathaniel, A. , Walton, N. (2010) Ethics and Issues in Contemporary Nursing (1st ed. ) Toronto, ON: Nelson Education Ltd Canadian Nurses Association (2008) Code of Ethics for Registered nurses. Author If you need to type anything after the denotation list then start it on this rapscallion\r\n'