Microsoft Vdi

Microsoft VDI adept proposition CYQUENT Ref DXB-ATG-12004- fertilise 5/20/2012 hustling for Al Tayer Group Prep ard by Lakmal Perera * Contents 1Introduction3 2Section 1 Solution Overview4 2. 1Areas within chain of mountains4 2. 2Areas Out of Scope4 2. 3Summarized bloom of Materials5 2. 3. 1Server and software package5 3CYQUENT Profile6 3. 1Our Vision6 3. 2Our Mission6 3. 3About Us6 3. 4Cyquent Competency Levels6 3. 5Core Offerings7 . 6 disgorge Organization and Staffing7 4Implementation, labor movement Approach, Timeline and expediency Deliverables8 4. 1 bulge Approach8 4. 1. 1Microsoft Solutions Frame conk8 4. 1. 2The IT Service Lifecycle9 4. 1. 3The Lifecycle variants9 4. 2Timeline10 4. 2. 1 strike Service Deliverables and credenza make for10 4. 3Service Deliverable borrowing cover10 4. 4Project Completion11 5General guest Responsibilities and Project Assumptions12 5. 1General customer Responsibilities12 5. 2Project Assumptions12 IntroductionThe Statement of exe rtion (SOW) and any(prenominal) exhibits, appendices, schedules and attachments describe the technical scope of work of see to it only. This SOW represents the complete baseline for scope, answers, military supporter deliverables, and acceptance applicable to this come out. in all changes to this catalogue volition be managed in accordance with the Change fill outment Process delimitate below. The Al Tayer Group IT has requested CYQUENT Technology Consultants to help them radiation diagram and implement the interest initiatives * Microsoft VDI High Availability introduction of outside(a) background signal liaison Broker * Inst all toldation of Remote background knowledge Session military * facility of Remote background realisticization entertain * remains Center Virtual political machine Manager CYQUENT Technology Consultants hereby indicate full raise in engaging with ATG on the said project and this Statement of work pull up stakess all details to that e ffect. Proposal Highlights I. Detailed Statement of Project Scope Areas in Scope and Out of Scope II. Project Methodology a.Cyquent Consultants entrust follow Microsoft Solutions simulation and ITIL methodology to implement a project. The implementation methodology is broken into five high level phases. The phases are designed to be run in sequence as the outputs from one phase are required inputs into the next phase. i. En survey ii. Plan iii. Design iv. Deploy v. Manage III. Project Timeline The Project is estimated to take 1 Calendar Month long time of duration. IV. summit of Materials Listing of Hardware & Software required to uccessfully complete the project based on details provided by ATG IT Team V. Cyquent Experience Cyquent has successfully delivered many Microsoft Infrastructure Projects in different organizations therefore Cyquent consultants are beaten(prenominal) with the intricacies involved in the successful deployment of Microsoft technologies. By choosing Cyq uent, Al Tayer Group entrust be mitigating the risks involved in undertaking such a Project because of Cyquent beaver design practices and knowledge base drawn from our earlier engagements.Section 1 Solution Overview Areas within Scope 1. Envisioning 2. 1. training / Design workshop for fine product line admittance and discuss risk areas for ATG. 2. Planning 3. 2. modify / fine tune project plan 3. 3. Develop Design & soma Documentation for Solution 3. 4. Review and Acceptance. 3. Stabilization 4. 5. Update / fine tune project plan 4. 6. Verify hardware, parcel and profit infrastructure pre-requisites in place and operational 4. 7. Update go-to-yield plan 4. Deployment 5. 8. Microsoft VDI 5. 9. 1.Installation of Remote Desktop Connection Broker 5. 9. 2. Installation of Remote Desktop Session Host 5. 9. 3. Installation of Remote Desktop Virtualization Host and HyperV 5. 9. 4. 1. Create Virtual Machines 5. 9. Installation of System Center Virtual Machine Manager 5. 10. Depl oyment Review and Acceptance. 5. General Troubleshooting , underlying Operations gentility and hand over Areas Out of Scope 1. Anything else non included in this section and any activity new(prenominal) than what is expand in the Areas within Scope section above. . wholly products listed for deployment and signifier will be based on out of the box functionality 3. Acquiring any third party applications and hardware devices is out-of-scope. 4. Any deployment or configuration on client desktops other than the items listed in the section above. 5. No connectivity to any bequest system. Any connectivity / migration requirements to legacy systems will be treated as dissipate engagement. 6. Any deployment or configuration in the undermentioned areas to be do on advisory basis only * SAN replication. web layer configuration (This includes firewall / UMT level public IP NAT, SSL offloading, nubble switch configuration and web configuration for traffic to terminate on bonifaces . ) * Disaster Recovery site. Summarized Bill of Materials Server and Software The table below is an aggregation of all the server hardware and software required based on initial discussions with Al Tayer Group Note RD Virtualization Host can host up to 40 VDI desktop per server as per below Configuration, with total of 80 VDIs on 2 servers. Server Memory CPUCores * Local Disks SAN Access Network Cards Software x Windows 2008 R21x Windows 2008 R22x Windows 2008 R21x Windows 2008 R2 6GB6GB64GB6GB 2 Core x642 CoreX6416 CoreX644 CoreX64 2x75GB2x 75 GB1x 75gb1x 1000GB2x 75 GB NoNoYesNo 2222 * Windows 2008 STD x64 * Remote Desktop Connection Broker * Remote Desktop Session Host * Windows 2008 STD x64 * Remote Desktop Connection Broker * Remote Desktop Session Host * Windows 2008 ENT x64 * RD Virtualization Host, Hyper-V * Windows 2008 STD x64 * System Center Virtual Machine Manager * The CPU column specifies number of cores required rather than personal processors. CYQUENT Profi le Our VisionTo be the most trade friendly and cost sound IT consulting company by choice in the gulf Our Mission systematically provide dependable IT Consulting solutions that lift out satisfy customers profession needs About Us CYQUENT is a strong Microsoft Gold assured Partner in the Gulf managed by Ex-Microsoft Services Manager. CYQUENT is actively pursue in several projects with the local Microsoft group for customers in different verticals/Industries. purpose the chasten partner is an equally important task as identifying the right solution for your patronage needs. We at CYQUENT work and build solutions that are customer Centric.We understand customer needs and align our climb up to provide them with tailor made solutions to reach their business goals without compromising on the best Practices. Cyquent Competency Levels * Core Offerings * Technical Consulting Design , Deployment, Project focussing * breeding Worker (SharePoint/SQL/CRM) * Infrastructure * Securi ty * Support (Premier Support) * Outsourcing - * Managed Services * Staff Augmentation * helpdesk Project Organization and Staffing Resource Types all(prenominal)ocated to the Engagement 1. Cyquent Engagement Manager 2. VDI- clothes designer (On/Off-site) 3. Cyquent Consultants 4.Cyquent Server Engineer Implementation, Project Approach, Timeline and Service Deliverables Project Approach Microsoft Solutions Framework We will leverage the Microsoft Solutions Framework (MSF) to execute this SOW. MSF represents an industry-proven solution development approach that provides for well-defined phases that take into account development of requirements, architectural design, detailed software design, software development, system testing, and managed release cycles. MSF Process Model Phases and Milestones MSF organizes the solution approach into five distinct phases during the project lifecycle. Envisioning Envisioning involves creating a business vision and defining the scope of work neces sary to bring the vision to reality (e. g. , business case justification, business studies, etc. ). * Planning Planning continues through the development of detailed functional requirements, system and application architectures, the user interface prototype, and a detailed project plan for the remainder of the project. * study The Development phase begins with the first iteration of development and culminates with the functionality complete milestone (or Beta release). Stabilization The Stabilization phase involves testing and acceptance. * Deployment The Deployment phase includes deployment of the core technology and site components, transitioning of the project to operations and support, and obtaining final customer cheering of the project * Change and Release Management CYQUENT will follow ITIL best practice guidance drawn from the public and private sectors across the earth for the Change and Release Management processes to deploy this solution in your production environme nt. The IT Service LifecycleThe IT suffice lifecycle describes the life of an IT portion, from planning and optimizing the IT service to align with the business strategy, through the design and delivery of the IT service, to its ongoing operation and support. Underlying all of this is a foundation of IT governance, risk management, compliance, team organization, and change management. The Lifecycle Phases The IT service lifecycle is represent of three ongoing phases and one foundational layer that operates throughout all of the other phases. They are * The Plan Phase. * The Deliver Phase. The Operate Phase. * The Manage Layer. IT service lifecycle Timeline The Project is estimated to take 1 Calendar Month for completion subject to the following pre-requisites being fully completed * Work Order Signed * Software & Hardware completely ready * Al Tayer Staff allocated for the project Key Service Deliverables and Acceptance Process Key Project Service Deliverables The following is a list of the key project service deliverables that will be delivered within this SOW which must be formally redirect examinationed and accepted. Project Phase Service Deliverable Name Planning * Planning Workshops * Design & get Documentation for Solution * Project Plan Deployment * Installation of Remote Desktop Connection Broker * Installation of Remote Desktop Session Host * Installation of Remote Desktop Virtualization Host and HyperV * Create Virtual Machines * Installation of System Center Virtual Machine Manager Training * Training workshop for IT operations handover Service Deliverable Acceptance Process At specified milestones throughout the project, we will deliver completed project service deliverables for review and approval.Service deliverables shall be reviewed within 4 consecutive business age from the time of submittal for acceptance. Service deliverables shall be deemed accepted in the absence of review or response of acceptance within this specified time. The us e or partial use of any service deliverable constitutes acceptance of that service deliverable. Feedback supplied after the review period will be evaluated as a potential change of scope and shall follow the Change Management Process outlined in this SOW. The Service Deliverable Acceptance Process is depict below. * Submission of Service deliverablesThe CYQUENT Project Manager, or his designee, will prepare a Project Status composition and forward with the respective service deliverable to the client Project Manager, or Customer designee, for consideration. * Assessment of Service Deliverables The Customer representative will determine whether the service deliverable meets the requirements as defined in this SOW and that the service deliverable is complete. Additional work on, or changes to, an accepted service deliverable that are requested by the Customer will managed through the Change Management Process. Acceptance / Rejection After reviewing, the Customer will either accept t he service deliverable (by signing and date the Service Deliverable Acceptance Form) or will provide a written reason for rejecting it and will return the Service Deliverable Acceptance Form to the CYQUENT team. * Correction of Service Deliverables CYQUENT will correct in-scope problems found with the service deliverable and will address the correction of out-of-scope changes according to the Change Management Process.CYQUENT will submit a schedule for making changes to the service deliverable within two (2) business days of receiving a rejected Service Deliverable Acceptance Form. Once CYQUENT corrects all previously identified in-scope problems, the service deliverable will be deemed accepted. * Monitoring and Reporting The CYQUENT project team will track service deliverable acceptance. Updates on service deliverable acceptance will be included in the status report and discussed in the status meeting. Service deliverable acceptance issues that cannot be fixed will be elevated to the Project Steering Committee.Project Completion The project will be considered complete, when any of the following are met a. All of the service deliverables identified within this SOW drive home been completed, delivered and accepted or deemed accepted, including ratified Change Request Forms b. The fee provisions of the Work Order have been met or c. This agreement is terminated pursuant to the provisions of the agreement. General Customer Responsibilities and Project Assumptions General Customer ResponsibilitiesOur delivery of the run are restricted on your involvement in all aspects of the services, your ability to provide sinless and complete information as needed, your punctual and effective completion of the responsibilities as identified herein, the accuracy and completeness of the Assumptions, and timely decisions and approvals by your management. In performing our services under this SOW and the applicable WO, we will rely upon any instructions, authorizations, ap provals or other information provided to us by your project Manager or by any other personnel identified by your Project Manager.Project Assumptions The Services, fees and delivery schedule for this project are based upon the following assumptions. * All pre-requisites like - * Hardware, Software, Resources and Networking Infrastructure (LAN or WAN) will be ready forward CYQUENT Team starts Software deployment * Although CYQUENT can assist with troubleshooting procedures that pertain to environmental causes, ad hoc issues maybe uncovered that require escalation to product support services for Microsoft or other products. These will be initiated using the customers active support contracts with Microsoft and / or other vendors. Office facilities Suitable office facilities at the project premises for our consultants during this engagement with desk space, telephone (for internal and external calls), power, network connectivity (for printing documents, memory accessing project res ources and storing project information), and Internet connectivity * Access Timely access for our consultants to the facilities, IT infrastructure, applications, data, documentation and staff necessary for us to carry out this engagement. * IT facilities and equipment All computer facilities, hardware and system software needed for this project. Staff load of key stakeholders and suitably skilled staff to work with Cyquent Services consultants on this project as and when needed particularly to clarify requirements and context during the project and to take ownership of the outputs of this engagement going forward, including * Senior experienced Technical resources from application, systems and infrastructure teams. * Business management staff * Timely response All necessary project decisions, feedback to queries and review of project deliverables in a timely manner, so as not to delay the project.